Choose the right Southbank entrance
A Southbank address can mean a hotel reception, an apartment tower, a restaurant or a function venue. These are different collection points even when they share a building or precinct. Give the full property name and the entrance used by arriving guests. If you are meeting a concierge, add that detail to the booking notes.
For Crown travel, name the specific hotel or venue shown on your reservation. Crown Melbourne is in Southbank, but a general request for “Crown” does not identify every hotel entrance or event collection point. DEVZ can plan transport to your chosen destination; venue reservations and access arrangements remain separate.
Airport arrival or hotel departure?
For a Melbourne Airport arrival, enter the airline and flight number, arrival date, travelling passenger’s mobile number and the full Southbank destination. International arrivals need time for border formalities and baggage collection. Your booking confirmation provides the collection arrangement; do not assume a hotel pickup works like an airport meeting.
For the return journey, use the hotel’s vehicle entrance as the pickup address. Ask reception where cars can collect guests and be ready with your luggage at the agreed time. Flight departure time is different from your required airport arrival time, so allow the check-in time advised by your airline as well as the road journey.
Luggage, meetings and an onward stop
An airport transfer and a day of city appointments are different bookings. If you need a stop at an office before reaching your accommodation, include it before the fare is confirmed. For several appointments with waiting between them, compare hourly chauffeur hire instead of assuming a direct transfer includes reserved time.
Tell us about large suitcases, a pram or presentation equipment. Choose Executive Sedan, Premium Sedan, Luxury SUV or Premium Van according to the whole travelling party, with the vehicle and luggage arrangement confirmed before travel.
What to check in your airport quote
The live estimate uses your selected addresses and vehicle. Displayed fares include GST. Check the final breakdown for tolls, airport pickup and other applicable charges; no price on this page replaces the live quote. Melbourne Airport pickups include one hour of complimentary waiting. Confirm the waiting terms and any extra stops when booking.
For help comparing categories, read the sedan, SUV and van guide. The chauffeur pricing guide explains the information needed for an accurate booking.
Southbank airport transfer questions
Can I book Melbourne Airport to a Crown hotel?
Yes. Enter the exact hotel and address from your reservation, then add entrance or concierge instructions. A transport booking does not include hotel accommodation or imply a hotel partnership.
Can you collect me from a Southbank apartment?
Yes, subject to confirmed booking availability. Add the building name, street address and accessible vehicle entrance. Keep your phone available so the driver can contact you.
Is Southbank the same as Melbourne CBD?
Southbank and Melbourne CBD are different destinations. Use your exact address in the calculator so the estimate is based on the intended journey.